Privacy Policy

Last Updated: September 1, 2024

Welcome to Smart Tutoria ("we", "us", "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Smart Tutoria and use our online tutoring services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We collect personally identifiable information that you provide to us directly, such as your name, email address, phone number, payment information, and any other details you provide during the registration process or while using our Service.

1.2 Usage Data: We collect information about how you access and use the Service. This may include your IP address, browser type, operating system, access times, and pages viewed.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

2.1 To Provide and Maintain Our Service: We use the information we collect to deliver the tutoring services you request, manage your account, and provide customer support.

2.2 To Improve Our Service: We use your information to understand how our Service is used and to improve and personalize your experience.

2.3 To Process Payments: Your payment information is used to process transactions related to our Service.

2.4 To Communicate with You: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

2.5 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

6. Your Data Protection Rights

You have certain data protection rights, including the right to access, update, or delete the personal information we have on you. You can exercise these rights by contacting us using the contact details provided below.

7.Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

8.Children's Privacy

For children between the ages of 13 and 18, parental or guardian consent may be required to create an account, depending on the local legal requirements. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy