Terms & Conditions


Terms and Conditions

Last Updated: September 2024

Welcome to Smart Tutoria ("we"). These Terms and Conditions govern your use of our online tutoring services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use the Service.

1. General

1.1 Eligibility: You must be at least 18 years old to use our Service. If you are under 18, you must have the permission and supervision of a parent or legal guardian.

1.2 Account Registration: To access certain features of the Service, you may need to register for an account. You must provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.

1.3 Account Security: You are responsible for safeguarding your password and any activities or actions under your account. You must notify us immediately of any unauthorized use of your account.

2. Services

2.1 Tutoring Sessions: Our Service offers one-on-one and group tutoring sessions. Tutors are independent contractors and not employees of Smart Tutoria.

2.2 Scheduling: Sessions must be scheduled through our online platform. We offer flexible scheduling to accommodate different time zones and student availability.

2.3 Content: All course materials, including lesson plans and resources, are provided for educational purposes only. You may not distribute, modify, or sell any content provided through the Service.

3. Payments and Refunds

3.1 Fees: Fees for tutoring sessions are outlined on our website and are subject to change. Payment is required at the time of booking.

3.2 Payment Methods: We accept various payment methods, including credit cards and online payment systems. All payments are processed securely.

3.3 Cancellations and Refunds:

  • Cancellation by Student: As per our policy no refund is allowed, however student can request for replacement of a teacher.
  • Cancellation by Tutor: If a tutor cancels a session, tutor will reschedule the session with consultation with student.

  • 4. Code of Conduct

4.1 Prohibited Conduct: You agree not to:

  • Use the Service for any unlawful purposes.
  • Harass, threaten, or defame any person or entity.
  • Violate any intellectual property rights.

4.2 Termination: We reserve the right to terminate or suspend your account and access to the Service if you violate these Terms and Conditions.

5. Intellectual Property

5.1 Ownership: All content, trademarks, and other intellectual property on the Service are owned by or licensed to Smart Tutoria. You may not use any content without our prior written permission.

5.2 User Content: By submitting any content to the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content.

6. Privacy

6.1 Data Collection: We collect personal data as described in our Privacy Policy. By using the Service, you consent to our collection and use of your data in accordance with the Privacy Policy.

6.2 Data Protection: We implement reasonable measures to protect your data, but we cannot guarantee its absolute security.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties: The Service is provided "as is" without any warranties, express or implied. We do not guarantee the accuracy or completeness of any content or the reliability of any tutor.

7.2 Limitation of Liability: To the maximum extent permitted by law, Smart Tutoria shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Indonesia.

9. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

 

Email: contact@smarttutoria.com
Phone: +62-81218935151
Address: The Mansion Bougenville

                Tower Fontana 16th Floor Unit BF16B1

                 Jakarta